Systems Analyst

About

Description

FNB is seeking a Systems Analyst to join its dynamic tech team, known for innovation and adaptability. The role involves interpreting business requirements and translating them into detailed system design specifications to solve complex business problems. As part of a collaborative and forward-thinking environment, the analyst will contribute to customer experience excellence, system efficiency, and continuous improvement across operational processes. The position offers opportunities to innovate, network, and grow within a culture that values curiosity, mastery, and meaningful impact.

Responsibilities

• Deliver customer experience excellence aligned to organisational values and service standards
• Ensure system, process, and efficiency improvements including innovations
• Analyse system technical requirements
• Conduct system requirement risk assessments
• Define, develop, and document functional interfaces of business systems
• Build collaborative relationships across teams and functional lines
• Control expenditure and identify cost-reduction process improvements
• Develop and nurture relationships within area of specialisation
• Encourage teamwork and inclusivity
• Participate in development activities relevant to personal growth
• Ensure continuous improvement of operational processes
• Compile progress reports to guide informed business decisions
• Manage risks within own area of responsibility
• Create solutions that meet customer demands and uphold service excellence

Qualifications

• BCom, B
• Eng
• , BSc Eng
• , BSc Informatics, or related degree
• Minimum 3 years of System Analysis experience
• Experience with API design and database design
• Ability to write technical requirements
• Extensive experience engaging with third parties and managing specifications and work requests
• Advanced knowledge of the full Software Development Life Cycle
• Programming experience is advantageous

Application instructions:

• Click On The "Apply Now" button